Windows 10

Unable to access shared files on Synology after disabling the Admin account

I recently disabled the default admin account on my Synology NAS device as part of an exercise to make it a bit more secure. However, after doing so I found I was unable to access any of my shared folders.  The message I was receiving was:

“This user can’t sign in because this account is currently disabled”

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My first thoughts that is was something on the NAS but as it turns out it is Windows Credential manager which is attempting to connect using the account I disabled.

Fortunately, the solution is nice and easy, just go into Control Panel –> User Accounts –> Credential Manager –> Windows Credentials and delete the existing entry and you should be able to connect now.

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