Whilst recently performing a XenApp 5.0 installation on a brand new build of Server 2008 SP2 64-bit. Every time i tried to install the Access Management Console i received the following error:

Citrix Installation
The configuration manager cannot be initialized.

I did not understand why i was getting this error as i had installed all the pre requisites and checked them over twice. I even went to the lengths of removing and adding them all again but no luck. I put a post on the Citrix installation support form as well but didn’t get any replies.

I then spotted another forum post (http://forums.citrix.com/thread.jspa?threadID=87971&tstart=15) in which somebody mentioned that it was UAC that was blocking the installation, but i had already configured UAC to go into auto-approval mode and it wasn’t prompting me. But i thought i would try it anyway and it worked!! So if you get the error then all you need to do is:

  1. Open up a command prompt as an Administrator
  2. Copy the files to a network share and map a network drive to that share
  3. Run the installation from an elevated command prompt and the installation will run.

Till next time!

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Posted by neil, filed under Citrix XenApp. Date: January 23, 2011, 9:57 am | 2 Comments »

2 Responses

  1. Kim Christensen Says:

    Work if you start the ‘Virtual Disk’ service and copy the files to the server again

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